FAQs

Booking enquiries


Who can attend?

We accept registrations from UK-based healthcare professionals working in the NHS. We reserve the right to decline free registration at our discretion. If you have any queries regarding this please contact us at [email protected].


For more information about attending as a commercial delegate, please contact [email protected]

What are the event timings?

MIMS Learning Live Digital sessions will take place from Monday 11 - Wednesday 13 March and start at 19:00 (GMT). For more information about session timings and agenda, please visit the website programme page here.

How can I register for the digital event series?

Please visit the registration page to complete your online booking. We are not able to complete registrations over the phone, but if you would like help or more information about how to complete your booking online, please call +44 (0)20 8267 4011 to speak to a member of our customer services team.

Can I book specific sessions?

Online registrations for MIMS Learning Live Digital include full access to all sessions taking place between Monday 11 - Thursday 13 March 2024. You do not need to pre-book specific sessions for online events.

When will I receive confirmation of my booking?

A booking confirmation email will be sent to your registered email address on completion of the online booking form. If you have not received your confirmation email 48 hours after submission of your booking, please contact the customer services team on +44 (0)20 8267 4011 as there may be a problem with your booking. 


Haymarket Events, organisers of MIMS Learning Live events, are unable to accept responsibility for the non-arrival of information. Please ensure we have up-to-date and accurate contact information. Haymarket Events reserves the right to decline any booking at any time. If you need to amend your confirmation email address, please email [email protected] or call +44 (0)20 8267 4011.

Can I transfer my booking to a colleague?

If you can no longer attend, please advise us as soon as possible on [email protected]. If a colleague wishes to attend, they should make their own booking online. 

Do you accept group bookings?

We are currently unable to accept group bookings for MIMS Learning Live Digital, taking place 11-13 March 2024.

Can I share my registration with a colleague?

All attendees are required to complete their own online booking. You will not be able to share a registration.

Can I cancel my registration?

Please log back into the registration portal to cancel your booking. Alternatively, please contact our customer service team via [email protected].

I cannot make the date of the conference, can I still access the speaker presentations?

Presentation slides will not be made available to download post-event. Subject to speaker and sponsor approval, presentation recordings will be available to registered delegates post-event. We will contact you by email after the event with a link to access.

Attending the digital event


How can I join the event?

Joining instructions, including a user guide and unique access link, will be emailed to all registered delegates a week before the event. Please email [email protected] if you have not received joining instructions.


For best results we recommend using the latest version of Google Chrome, Edge or Safari (not Internet Explorer).

Do I need meeting software to be able to join and participate in the event?

MIMS Learning Live will be hosted on a web-based digital event platform. Therefore, you do not need to have any meeting software (eg. Zoom, Microsoft Teams or Google Meet).

How can I notify the organisers about my accessibility or special requirements?

If you have any requirements, disabilities, access or any other needs to attend the event, please let us know when you register your place online. You can also contact our team via [email protected] to discuss your needs or amend your requirements after registration.

When and how will I receive a CPD certificate?

A CPD certificate will be issued for each MIMS Learning Live session you attend. Certificates will be sent to your registered email address within three working days of the session you attended.

Will sessions be available to watch on demand post event?

Presentation slides will not be made available to download post-event. Subject to speaker and sponsor approval, presentation recordings will be available to registered delegates post-event via the MIMS Learning website. We will contact you by email after the event with a link to access.

Will my personal information be displayed on the online event platform?

Your personal information will not be displayed on the online event platform. Q&A submissions can show your name and job title, however you will have the option to post questions anonymously, should you wish.

Will my personal information be shared with sponsors?

Haymarket Media Group, publishers of MIMS, takes your privacy seriously. Learn more about how we use your information when attending one of our conferences. Sharing your details with the content sponsor is always your choice and you will always be provided with a clear opportunity to indicate if you would prefer us not to share this information. If you would like to change your preferences please email us via [email protected]. You can also withdraw your consent at any time by contacting the sponsor directly.

General Enquiries


How can I get involved as a speaker?

For more information on speaking opportunities please contact Pat Anderson, Editor, MIMS Learning on [email protected].

How can I get involved as a sponsor?

For more information about our customised sponsorships packages - which offer you a full range of promotional opportunities, including pre-event brand exposure, association with the magazine brand and interaction with key industry leaders - please contact Rob Nuzzaci, Group Commercial Director, Medical Division at [email protected].

Who can I contact for additional information?

If you have a question that has not been addressed on our website please contact our customer services team on [email protected] or call +44 (0)20 8267 4011.

How can I give you my feedback?

We will email an online post-event evaluation form to all delegates. Alternatively you can email us with any additional feedback at [email protected].