FAQs

Booking Enquiries

We accept registrations from UK-based healthcare professionals working in the NHS. We reserve the right to refuse free registration at our discretion – in this event you are welcome to contact our commercial team regarding attendance as a paying delegate. If you have any queries regarding this please contact us at [email protected].

Bookings can only be made online. Please visit the events registration page. We are not able to take any registrations over the phone but if you have any problems making your booking online please call +44 (0)20 8267 4011 to speak to a member of the customer services team.

Once you have completed the online registration form, you will be sent a confirmation email. If you have not received your confirmation email 48 hours after submission of your booking, please contact the customer services team on +44 (0)20 8267 4011 as there may be a problem with your booking. 

Joining instructions and a user guide (which explains how to use the digital event platform) will be sent to your registered email address a week before the event start date.

Haymarket Events are unable to accept responsibility for the non-arrival of information. Haymarket Events reserves the right to decline any booking at any time. If you need to amend your confirmation email address, please email [email protected] or call +44 (0)20 8267 4011.

Yes. Please note that replacement delegate nominations must be made before the conference date. Replacement delegates will not be accepted on the day.

Where the speaker have given permission, presentations will be available to MIMS Learning subscribers following the conference on the MIMS Learning website. MIMS Learning is a subscription learning site and you must register to complete a module on MIMS Learning. MIMS Learning Live Digital content is open-access so that you can access them straight away after the free registration. CPD certificates will be issued on completion of a module and added to your CPD organiser.

If you are not already a subscriber you can find more details here.

If you have any particular requirements, disabilities, access or any other needs we should be aware of, please do let us know when you register your place. Alternatively, please email [email protected] to let us know how we can help.

Please note that speakers are sometimes prevented from attending for personal or business reasons. Although we do endeavour to find suitable replacements of a similar calibre, we cannot guarantee any specific case studies, speakers or sessions. We appreciate your understanding and ask you to check the website regularly for updates.

These will be sent to you after the feedback survey has been sent out, within three working days after the event.

 General Enquiries

For more information on speaking opportunities please contact Sharon Pickett, Clinical Commissioning Editor on [email protected].

To find out how to become a sponsor or exhibitor and to hear about our customised packages which offer you a full range of promotional opportunities, including pre-event brand exposure, association with the magazine brand and interaction with key industry leaders please contact Joy Clarke, Commercial Director, at [email protected], for sponsorship information or for more information on exhibiting.

All information is provided on the website. If however you have a question that has not been addressed please contact the customer services team on [email protected] or call +44 (0)20 8267 4011.

For more information on how to register for a press pass please contact the customer services team at [email protected].

We will provide a conference evaluation form to all delegates and this can be filled out on the day and handed to a member of the team when you leave for the day. Alternatively you can scan this and email it back to us along with any additional feedback at [email protected].

This event is for qualified healthcare professionals. Anyone under the age of 18, including children and babies will not be permitted entry. Pharmaceutical companies will be at the MIMS Learning Live events.

The distribution of promotional material, except by exhibitors at their stands, is strictly prohibited. Visitors/delegates are prohibited from selling or promoting any product by word-of-mouth. The organisers reserve the right to remove any literature and to ask the person to leave.