In the event of an emergency please contact a member of staff from Haymarket or The Spine, who are located on all levels and at the registration desk on the ground floor.

In the event of a fire alarm, please leave your belongings and exit via the clearly marked emergency exits, where stewards will guide you to the meeting point. Do not use the lifts.

The venue is fully accessible for wheelchair users and also has accessible toilets.

We ask all our attendees if they have any additional requirements as part of the booking process and make every effort to accommodate them. We're committed to making this event accessible to everyone.

If you do have any further questions about the accessibility of MIMS Learning Live South or if there’s anything we may be able to arrange to ensure all participants get the most out of the event, please do contact us at [email protected]

As of July 2023, the organisers of MIMS Learning Live, Haymarket Media Group, have been awarded ISO 20121 for its Sustainable Event Management System. Check out here the positive changes we introduced.

Accessible toilet facilities equipped with emergency alarms are located on all floors and can be accessed from all of our event spaces.

Apart from stage lights there won’t be any flashing lights and loud music.

Yes. Please inform us when booking so we can reserve a space for you and your aider / assistance dog. (Must be checked with the venue first)

Haymarket Media Group, the organisers of MIMS Learning Live, are committed to ensuring our events provide a positive and enjoyable experience for everyone present. All attendees are expected to adhere to our Events Code of Conduct to ensure a safe, respectful and inclusive environment for everyone attending.

If you require the use of a quiet space to take a moment away from the sensory experience of the exhibition to rest, reflect or pray, we will have a dedicated room available, which can be found on the Top Floor. Please follow our on site event signage which will direct you to the room. Dedicated networking, seating and remote working spaces will be available throughout the event for phone calls, meetings, discussions or anything that may disturb the quiet enjoyment of the quiet space for others.

This can be arranged on request.

Certificates of attendance will be issued after the conference and sent to your registered email address. This conference is self-accredited. There is no set amount or min/max of credits to receive, it depends on how many sessions you attend but typically 1 hour of learning = 1 CPD credit.