• What the new GP contract means for your practice finances
• How neighbourhoods will impact on your practice
• Key financial tips to futureproof your business

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• Optimising the digital front door: Discover practical ways to seamlessly integrate online, video, and telephone consultations to improve patient access without overwhelming your team.
• Smarter triage and workflow: Actionable strategies and system hacks to streamline triage processes and manage escalating patient demand efficiently.
• Making use of new technology; How intelligent care navigation and emerging tools, including AI, can support practice managers and GPs in safely navigating workload.

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• Can the traditional, independent small partnership survive in a landscape moving toward massive, integrated neighbourhood teams?
• What is the optimum size for a practice these days?
• Can practices retain their independence in a neighbourhood NHS?
• Staffing ratios and what is the right number of staff for your practice/PCN?

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Practical guidance on navigating the busy market of tech suppliers, ensuring regulatory compliance, and choosing safe tools. 

• Which tools are right for your practice and understanding what you are using them for.
• How to collaboratively map and redesign your practice's pathways to ensure new tech helps rather than hinders your team.
• Strategies for getting both hesitant staff and patients on board.
• How to make use of data from these systems to continuously drive improvements

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