GP Business Hub Programme


For clinical updates and MIMS Learning Live North | 26 November, Liverpool agenda please click here.

Registration and refreshments

09:10 - 10:10

10:10 - 10:15

Opening remarks from the editor GP Business.

Designing the next 10 years of practice success.

10:15 - 10:45

Talk: CQC regulation

Inspection-proof your practice: Real-world strategies to nail your next CQC visit with confidence, clarity & calm.


  • Why ‘Good’ Isn’t Good Enough Anymore
    Discover what separates a ‘compliant’ practice from a confident one—and why the new standard isn’t just about passing, it’s about future-proofing your operations.


  • From Box-Ticking to Root-Fixing
    Uncover the common traps practices fall into when preparing for CQC—and the mindset shift that turns regulatory pressure into an opportunity for sustainable improvement.

  • Decoding Inspector Mindset: What They’re Really Looking For
    Go beyond the handbook. Learn the subtle signals and behind-the-scenes behaviours inspectors use to gauge leadership, culture, and governance maturity in your practice.

Coffee break

10:45 - 11:30

11:30 - 12:00

Talk: AI and digitalisation - Tech

How your practice and PCN can make the most of AI and new technology to improve efficiency and streamline working practices.

12:00 - 12:30

Talk: The skills and support practice managers need to ensure they - and the practice - can thrive in today’s NHS

Practice management has become increasingly complex in recent years  this session, aimed at practice managers and GP partners, will explore:


  • What practice managers need to do to put themselves in the best position to run a practice in an ever-changing landscape.

  • How GP partners can support their managers to ensure their business and practice team thrive.

  • The importance of clear lines of accountability.

  • The growing importance of working collaboratively with those outside the practice.

12:30 - 12:32

2-minute pitch: Community Hospitals, Faster Care: How CHEC Supports GPs and Patients.

12:32 - 13:02

Talk: Legal

Working in a neighbourhood - what does this mean for GP practice and PCN contracts, liability and working arrangements.

Lunch

13:02 - 13:50

13:15 - 13:45

LUNCHTIME SESSION | Talk: Pension

  • What the McCloud Remedy means for you

  • Understanding contingent decisions.        

  • How to recover thousands in tax refunds

  • McCloud and Partial Retirement 

  • Expert support at NO COST – covered by the NHS Cost Claim-Back Scheme!

  • How to get ahead before your RPSS arrives using our simplified HMRC data request process

13:50 - 14:20

Talk: Working as part of a neighbourhood - practical steps and the benefits for GP practices and PCNs.

Sefton is one of the areas that have been selected in the first wave of the government's National Neighbourhood Health Implementation Programme. This session will explore how to develop successful neighbourhood working, the importance of collaboration with local partners and how to ensure this new way of working benefits your practice and PCN.

Editor’s closing remarks

15:00 - 15:05